Privacy Policy

Last Updated: 2025-12-02

At Galite, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered service ("Service").

1. Information We Collect

  • User Input: Text, files, and other content you submit for AI processing.
  • Account Data: Contact details you provide (e.g., email) and basic account metadata.
  • Usage & Technical Data: Anonymous analytics, IP address, device/browser information, and performance metrics.
  • Cookies & Tracking: Minimal cookies for authentication, preferences, and service analytics.

2. How We Use Your Information

  • To process your requests and generate AI outputs.
  • To operate, maintain, and improve Service performance and reliability.
  • To provide support, communicate about your account, and prevent abuse.
  • To comply with legal obligations and enforce our Terms of Service.

3. Data Storage and Retention

  • Processing Only: We store your input content only as needed to generate outputs and deliver them to you.
  • Limited Retention: Generated outputs may be cached temporarily for delivery and support.
  • Deletion Requests: You can request deletion of your account data and associated content where applicable.
  • Logs: We retain minimal technical logs for security, billing, and abuse prevention.

4. Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share data with service providers (e.g., cloud storage, AI model providers, analytics) to operate the Service.
  • We may disclose information if required by law or to protect our rights and safety.
  • We share only what is necessary for providers to perform their services under confidentiality obligations.

5. Your Rights and Choices

  • You may request access to or deletion of personal data we hold about you.
  • You may disable cookies in your browser settings, though this may affect functionality.
  • You can choose not to upload personal or sensitive content when using the Service.

6. Data Security

  • We implement industry-standard security measures to protect your information.
  • All data transmission is encrypted using HTTPS protocols.
  • We do not store sensitive personal information on our servers.
  • No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

7. Third-Party Services

  • Our Service may rely on third-party AI model providers, storage, and hosting services.
  • These providers have their own terms and privacy practices; we do not control their policies.
  • Please review applicable third-party privacy policies if you have concerns about their data handling.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on our website.
  • Continued use of our Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@galite.io.